Privacy Policy

This privacy policy explains how Swiss Career Academy AG collects, uses, and protects information when you use our online platform and services. We are committed to protecting your privacy and handling your personal data in a transparent and secure manner. This policy applies to all information collected through your use of our site and services.

Information We Collect

We collect information to provide and improve our services to you. The types of information we collect depend on how you interact with our online platform and the services you use.

Information You Provide to Us:

We collect information that you voluntarily provide to us when you use our services, such as when you register for an account, book a workshop, submit forms, respond to surveys, or communicate with us. This information may include details necessary for providing career coaching and professional development services, such as your name, contact details, professional background, career goals, and payment information.

Information Collected Automatically:

When you visit or use our online platform, we may automatically collect certain information from your device. This information may include your IP address, browser type, operating system, referring URLs, device identifiers, and information about your usage of our site, such as the pages you view and the time spent on those pages. This data helps us understand how users interact with our site and improve their experience.

Cookies and Similar Technologies:

We use cookies and similar tracking technologies to collect and use information about you. Cookies are small data files stored on your device that help us remember you and your preferences, analyze how you use our site, and personalize your experience. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect for various purposes related to providing our services and operating our business. These purposes include:

- Providing and delivering the services you request, including workshops, consultations, and resume writing assistance.
- Managing your account and processing transactions.
- Communicating with you about your service requests, appointments, and updates.
- Improving our services and developing new offerings based on user feedback and usage patterns.
- Personalizing your experience on our online platform.
- Ensuring the security and integrity of our site and services.
- Complying with legal obligations and protecting our rights.
- For internal analytical and reporting purposes.

Legal Basis for Processing

We process your personal data based on several legal grounds, including:

- The necessity of processing for the performance of a contract with you (e.g., providing the career services you purchased).
- Your consent, which you may withdraw at any time.
- Our legitimate interests, provided they do not override your fundamental rights and freedoms (e.g., improving our services, preventing fraud).
- Compliance with legal obligations to which we are subject.

Data Sharing

We may share your personal information with third parties in limited circumstances, including:

- With service providers who perform functions on our behalf, such as payment processors, IT service providers, and marketing service providers. These providers are contractually obligated to protect your data and use it only for the purposes for which they were engaged.
- In response to legal process or requests from government authorities, or when required by law.
- To protect our rights, privacy, safety, or property, and that of our users or the public.
- In connection with a merger, sale of company assets, or other business transaction, where the information may be transferred as part of the assets.

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures designed to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no security system is completely impenetrable, and we cannot guarantee the absolute security of your information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal data is no longer required, we will securely delete or anonymize it.

Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal data. These rights may include:

- The right to access your personal data.
- The right to rectify inaccurate or incomplete personal data.
- The right to erase your personal data.
- The right to restrict the processing of your personal data.
- The right to object to the processing of your personal data.
- The right to data portability, allowing you to obtain and reuse your personal data for your own purposes across different services.
- The right to withdraw consent at any time where processing is based on consent.
- The right to lodge a complaint with a supervisory authority.

To exercise these rights, please contact us using the physical address provided below. We may need to verify your identity before processing your request.

International Data Transfers

Your information may be stored and processed in any country where we have facilities or in which we engage service providers. By using our services, you understand that your information may be transferred to countries outside of your country of residence, which may have data protection rules that are different from those of your country. We take steps to ensure that any such transfers comply with applicable data protection laws, implementing appropriate safeguards such as standard contractual clauses.

Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children without parental consent. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. The revised policy will be posted on our online platform. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at our physical address:

Swiss Career Academy AG
17 Pelikanstrasse, 3rd Floor
Zurich, Zurich, 8001
Switzerland